SCCM Remote Control 5.0

SCCM Remote Control is a built-in remote assistance tool from Microsoft Corporation for organizations that manage Windows devices with Microsoft Configuration Manager (formerly System Center Configuration Manager). It enables IT administrators to securely view or take control of a user’s desktop in real time to diagnose issues, provide support, and train users—without requiring third-party remote tools.

Key capabilities:

• Launch sessions directly from the Configuration Manager console and target managed clients
• Choose view-only or full-control modes, with configurable end-user consent
• Send special key sequences (such as Ctrl+Alt+Del) and work across multiple monitors with scaling
• Display clear session notifications so users know when support is connected
• Enforce role-based access, audit and log sessions, and apply policy-based settings centrally
• Use encrypted communications that align with enterprise security and compliance requirements
• Rely on the existing Configuration Manager client—no additional agent required

Common use cases include help desk troubleshooting, software rollout verification, end-user training, and remote diagnostics within corporate networks.

SCCM Remote Control is developed by Microsoft. The most popular versions of this product among our users are: 1.0, 4.0 and 5.0. The names of program executable files are CmRcViewer.exe, IconEC21C780.exe, rc.exe, SCCM Remote Control.exe and SCCM_RC.EXE.

You can check DameWare Mini Remote Control, Anyplace Control, Remote Control Pro and other related programs like EMCO Remote Installer Professional at the "download" section.